Cancellation policy

Subscription & Cancellation Policy

Last Updated: August 23, 2026

Maren Health offers certain products on a subscription basis for your convenience. This policy explains how subscriptions work, how billing is handled, and how you can cancel your subscription.

 

1. Enrollment

Subscription details, including the price, billing frequency, and renewal terms, are clearly displayed before you complete your order.

 

2. Billing & Payment

By enrolling in a subscription, you authorize Maren Health to charge your selected payment method according to the recurring billing schedule you selected, such as monthly.

Subscription charges may include the product price, applicable taxes, and shipping fees, where applicable.

If a payment fails, we may retry the charge or suspend your subscription until updated payment information is provided.

 

3. Automatic Renewals

Subscriptions automatically renew at the stated frequency until cancelled.

You will be charged on the scheduled renewal date unless you cancel your subscription in advance.

Where required by applicable law, we may send you a renewal reminder by email before your next billing date.

 

4. Cancellation

You may cancel your subscription at any time.

To avoid being charged for the next subscription cycle, your cancellation must be submitted at least 48 hours before the next scheduled billing date.

You may cancel your subscription:

• By logging into your customer account on our website; or

• By contacting us at support@maren-health.com.

Once your subscription has been cancelled, you will not be charged for future subscription cycles. Orders that have already been processed will still be shipped and will be subject to our Refund Policy.

 

5. Returns & Refunds

Subscription orders are subject to the same return and refund conditions as one-time purchases under our Refund Policy.

Refunds are only available for products returned in accordance with our Refund Policy. Subscription payments that have already been processed are non-refundable once the relevant order has been shipped.

 

6. Subscription Modifications

You may be able to modify your subscription, including changing the delivery frequency, pausing upcoming shipments, or updating your payment method, through your customer account.

You may also request assistance by contacting our customer support team at support@maren-health.com.

 

7. Contact Us

For questions regarding your subscription, billing, modifications, or cancellation, please contact us at:

Email: support@maren-health.com