Refund policy
Refund & Return Policy — Maren Health
At Maren Health, we stand behind the quality of our products and
want you to shop with confidence. That's why we offer a 120-Day
Money-Back Guarantee under the terms outlined below.
120-Day Money-Back Guarantee
If you're not satisfied with your first purchase of any Maren
Health product, simply contact us at support@maren-health.com
within 120 days of delivery, and we'll review your request and
work with you to find a suitable resolution.
What's Covered
- Your first order of any Maren Health product
- Refund requests submitted within 120 days of delivery
- One refund per product type per customer
What's NOT Covered
- Refund requests submitted after 120 days from delivery
- Subscription renewals (second order, third order, etc.)
- Customers who have previously claimed a refund under this guarantee
- Shipping and handling fees
No exceptions are made beyond the 120-day money-back guarantee.
How Subscriptions Work
When you purchase a subscription, you agree to recurring charges
at your selected frequency (monthly, every 2 months, or every 3
months). Your subscription will automatically renew unless you
cancel.
Important: The 120-day money-back guarantee applies only to your
first order. Subscription renewals — whether monthly, 2-month, or
3-month — are separate transactions and are not covered under this
guarantee.
It is your responsibility to cancel your subscription before your
next billing date if you do not wish to be charged again.
How to Cancel Your Subscription
You may cancel your subscription at any time with no questions
asked.
To cancel:
- Visit your account dashboard, or
- Email us at support@maren-health.com
To avoid a recurring charge, you must cancel before your next
billing date. All cancellations are processed immediately.
Billing Information
You are responsible for keeping your billing information current
and accurate. If your payment method changes, please update it
through your customer portal or by contacting our support team.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, contact
us immediately at support@maren-health.com. You do not need to
return the item — we'll send a replacement at no cost.
Order Cancellation
If you need to cancel an order, contact us as soon as possible.
We will do our best to stop your order before it ships, but we
cannot guarantee cancellations once an order has been processed.
Orders that have already shipped cannot be cancelled.
Agreement to Policy
By completing a purchase on our website, you acknowledge and agree
to this Refund Policy in full, including all eligibility
requirements and limitations.
Contact Us
Email: support@maren-health.com